As part of this project, the development of an electronic platform with a catalogue of e-services facilitating and improving the electronic communication of the office with external entities – citizens, entrepreneurs and other public administration units is planned. The project assumes the development and integration of databases and digital resources supporting “business processes” – decision-making processes in the PCD, including internal processes related to the management and exchange of information system and processes facilitating electronic communication with external entities. As a result of the project, the following products will be created: public e-services made available on-line integrated with the Podlasie Digital Platform, the ICT system necessary for the operation of e-services, will be digitised new services (including the electronicisation of data necessary to provide them), the necessary IT equipment for the provision of e-services, complementary hard infrastructure necessary for the implementation of e-services and training in the field of operation of the implemented IT system for employees. The main objective of the project is to increase the level of use by citizens, business and administration of public services provided electronically, through the creation of a public e-service platform in the PZDW in Białystok. They will mainly be interested in individual requests, e.g. the location of the appliance, the construction of a reunion, the placing of advertisements in the lane or matters relating to the state of the roads and the demands of road tasks. The design and implementation of the IT system will be entrusted to the Contractor, which will be selected under the public procurement. Due to the area of activity, the recipients of the project will be natural and legal persons using the road infrastructure of the voivodship and local government units from Podlaskie voivodship as well as other public bodies, e.g. Police, Border Guard, KAS, GDDKiA.