The submitted project represents a significant expansion of Dixons Retail SSC s.r.o. and strengthening its position within the Dixons Carphone international group. The aim of the project is to develop the existing centre of shared services in Brno and extend support (in the area of finance, HR Administration, mapping of corporate processes and IS governance) in other EU countries, such as Nordic countries, Ireland and Great Britain. Due to the global status of Dixons Carphone, the project is internationally focused. a.