The objective of the project is the targeted upgrading of existing and the development of new electronic services of the Municipality of Pavlos Melas, improving the access, use and quality of a multidimensional range of Information and Communication Technologies (ICT) services, in order to enhance the effectiveness of the Municipality’s structures in the service of the citizen, and its sense of participation in the public. In particular, the project aims to develop and/or improve a set of innovative digital applications/services to the citizen that will interoperate with existing infrastructures (software and equipment). With this project, the Municipality significantly strengthens participatoryness and transparency, modernises its internal operational organisation and process, so that it can directly, qualitatively and efficiently support citizens’ demands and offer easy electronic processing of transactions of the Citizens with the Municipal Services.