The project will be implemented as one of the programme’s projects, which will introduce the technological provision of multi-channel delivery of public services along with the development of centralised platforms and infrastructure in the public administration. The objectives of the project (see below) are set in such a way that they contribute not only to the achievement of the Programme’s objectives, but also to the implementation of the objectives set by the MoEPRD regarding improvement of the public service system – "The aim of the improvement of the public service system is to ensure the establishment and provision of services in accordance with the needs of the population, in order to reduce administrative burden, improve the availability of services, promote efficiency and transparency of the public administration by introducing a systematic approach to the development of unified and coordinated public service development policy and regulation, ensuring the coordination and management of the development of the development of the improvement of the process of improvement of the project, including by promoting the efficiency and transparency of the public administration by introducing a systematic approach in the development of a unified and coordinated public service development policy and regulation, ensuring the coordination and management of the improvement processes, including by facilitating the application of the communication process within the framework of public services. 1.To ensure the collection and accumulation of adaptable and centralised indicators characterising education quality for education quality monitoring needs.2.To ensure the quality of education and the availability of information characterising its changes to the needs of different groups of society.3. Improve the efficiency of public administration by improving the core activity processes of the State Education Information System (VIIS) in data processing and quality assurance. Ministry of Education and Science, Vaļņu iela 2, Riga, LV – 1050.Project implementation time: From Q2 2018 to Q2 2021 (36 months).Project total eligible costs: EUR 1000000.To achieve the objectives of the planned action:•Development of the functionality of collecting and processing education indicatorsIn the framework of the event, the functionality for collecting and processing education quality monitoring indicators will be developed. The functionality will be developed for easy modification to also use any other future-defined indicators for accumulation and analysis as necessary. As a result of the event, the collection of currently known education quality indicators will be started.•Education of data processingIn the framework of the event, data quality control and data publishing possibilities of subordinate institutions of the Ministry of Agriculture will be improved. In accordance with the open data initiative of public administration within the framework of the project, the VIIS datasets will be published on the State Open Data Portal. The necessary functionality for automated pre-processing and transmission of data to an external information system will be developed within the event.•NotificationThe activity will result in the communication functionality of groups of persons included in the VIIS (e.g. learners and their parents’ groups and groups of institutional staff) using the official national communication channel e-addresses or other communication channels.The project will improve 3 public administration processes:1. Analysis of educational data2. Heis data maintenance3. CommunicationBy the end of the project, 12 data sets have been published on the open data portal.The planned activities within the project are:1.Preparation of the technical documentation of the project2.Project administration (project management)3.Software development 3.1.System documentation development3.2.Education of education data analysis process3.2.1. Data analysis platform (data warehouse) Improvements3.2.2. Purchase of SAP BusinessObjects public license3.2.3. Purchase and maintenance of SAP simultaneous user licenses for 3 years 3.3.Development of VIIS data maintenance process3.4.Development of notification process3.5.Quality verification of fees for information system development documentation3.6.Programme release verification4.Implementation, user and administrator training4.1. Administrator training4.2. Training of users of the information system5.Publicity events5.1. Displaying an informative poster5.2. Information on the Internet