The general objective of the project is to improve the decision-making process, strategic planning and budget execution, the unitary implementation of quality and performance management and the creation of simplification measures for citizens in line with SCAP, at the level of Sector 5 City Hall. The project proposed for funding falls under Priority Axis 2 – Accessible and transparent public administration and judicial system, specific objective 2.1 – Introduction of common systems and standards in local public administration that optimise beneficiary-oriented processes in line with SCAP.