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project info
Start date: 6 June 2014
End date: 30 June 2021
funding
Fund: European Regional Development Fund (ERDF)
programme
Programming period: 2014-2020
Managing authority: Ειδική Υπηρεσία Διαχείρισης ΕΠ «Μεταρρύθμιση Δημόσιου Τομέα»
beneficiary
European Commission Topic

Modernisation and upgrade of the services related to the European Emergency Call Number “112” using ICT for optimal crisis management and timely information to citizens

The aim of the project is to develop an integrated environment for the provision of digital services to citizens for the reception and servicing of calls of the pan-European emergency number “112”. In particular, the project will allow the state to provide in an efficient and coordinated manner services: "Immediate rescue intervention, optimal utilisation and management of required operational resources, public information on emergencies, such as natural disasters or terrorist incidents, industrial/technological accidents, etc. that have taken place, are ongoing or are known to occur.The total approved budget of the project is EUR 7.115.962, including VAT, and its total duration is estimated at approximately 55 months.

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