The operation “New Information System for Network Users of HEDNO” concerns the development, installation and operation of a new integrated Information System for the Users of the electricity distribution network (consumers, producers, suppliers of electricity, municipalities, etc.), the implementation of which will contribute to the improvement of the quality of service to the Network Users, to the proper functioning of the retail electricity market, to effective cooperation with the Company’s Participants or Stakeholders, as well as to the modernisation and reorganisation of the Company.