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project info
Start date: 15 August 2019
End date: 15 August 2021
funding
Fund: European Social Fund (ESF)
Total budget: 25 000,00 €
EU contribution: 12 500,00 € (50%)
programme
Programming period: 2014-2021
Managing authority: Agentschap SZW (onderdeel van Ministerie van SZW)
intervention field
beneficiary

MBORijnland

In 2017, the ID College and the ROC Leiden were merged into the MBORijnland. In the form of a shared services center, 6 different MBOs are supported with real estate management, facility management, procurement, housing and ICT. As a result of the merger, the sections are in a short period of time: concierge, customer contact centre (KCC) and the infodesk have grown sharply, making these departments now comprise 90 employees. At the same time, 3 new team leaders, who are relatively short in service, have been recruited to steer these departments. In view of the merger, a new method has been chosen, which at the moment lacks a learning culture that is needed. As a result, there is no positive attitude and ownership and the attitude and behaviour of the employees are not as intended. This leads to inefficient cooperation, resulting in more work stress. In collaboration with the employees and management, the consultant will identify the development needs, qualities and beliefs, in order to eventually realise a common learning culture. The development needs, qualities and beliefs at both personal and team level are explicitly examined, so that on this basis sound advice can be provided and implemented to improve the learning culture and culture. The employees are involved in this project through participation in personal coaching and custom work sessions and intervision meetings. The trajectory will be through Ms. Aben is constantly evaluated by the employees involved and is then fed back to management. Concrete proposals are also put forward and, where possible and desirable, implemented with regard to improvement, adaptations and solutions for embedding the learning culture in the organisation.

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