THE PRELIMINARY ANALYSIS AT THE PROJECT’S PARTNER MUNICIPALITIES SHOWED A GENERAL WILLINGNESS TO INSTITUTIONALISE THE SMART WORKING TOOL. THE PARTNER ADMINISTRATIONS INTEND TO USE THE MEANS AND OPPORTUNITIES OF THE PROJECT TO REDESIGN ORGANIZATIONAL MODELS, SENSE OF BELONGING AND SPIRIT OF SERVICE IN THEIR ACTIVITIES, PREPARING THEIR STAFF FOR A CHANGE OF ORGANIZATIONAL CULTURE, ACQUIRING SKILLS ABLE TO PROMOTE ORGANIZATIONAL CONTEXTS, TECHNOLOGISTS, REGULATORY SOLUTIONS AND UNION AGREEMENTS THAT FACILITATE THE STRUCTURED DEVELOPMENT OF AGILE WORKING MODELS. THE TRAINING OBJECTIVES OF THE PROJECT UNDERLINE THE COMMITMENT TO MAKE AVAILABLE TO WORKERS OPERATIONAL TOOLS AND METHODOLOGIES USEFUL TO CONCRETELY DEVELOP AN AGILE WORKING MODEL IN THE MUNICIPALITIES. THE COURSE INCLUDES A TRAINING AND CONSULTANCY ACTION THAT SUPPORTS THE DESIGN, IMPLEMENTATION, MONITORING AND EVALUATION OF A WORK ORGANISATION MODEL IN THE OT