The outbreak of COVID 19 in 2021 has changed the world of work. In order to cope with these working conditions, CAP NORD is setting up teleworking, which is a recent form of work organisation. This new organisation, which relies largely on more widespread informal practices, appears today as a solution. This new method of work brings greater flexibility for agents and organisations, individual and collective performance gains and, in many cases, a better balance between family and professional life.