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project info
Start date: 13 July 2023
End date: 31 December 2025
funding
Fund: European Regional Development Fund (ERDF)
Total budget: 690 682,72 €
EU contribution: 585 072,95 € (85%)
programme
Programming period: 2021-2027
European Commission Topic
European Commission Topic

Public e-services platform in Błażowa Commune

The main objective of the project is to develop the information society in the Błażowa Commune by providing residents and business entities with modern and safe e-services of local administration. The objectives of the project are in line with the objective for action FEPK.01.02 Digitisation, as set out in the SZOP-Reaping the benefits of digitalisation for citizens and businesses, research organisations and public institutions. The project is a comprehensive vision of the development of public e-administration in the Municipality by providing a number of advanced and functionally friendly e-services and leading to a long-term reduction in the costs of local government administration. It also aims to improve the IT security of the applicant. The scope of the project includes the construction of an e-services platform, cybersecurity and the implementation of digitization activities. The implementation will enable the integration of currently offered e-services, the introduction of new e-services to the Municipality's offer and the connection of the entire IT infrastructure and domain systems into one coherent organism allowing for effective handling of matters. However, the launch of all planned services requires supplementing ICT and technological resources and the use of more modern, comprehensive solutions. The subject of the project and its scope include the implementation of the following tasks: Zad.1. Public e-services platform Zad.2. Cybersecurity Zad.3. Digitization of GIS Zad.4 resources. Zad.5 hardware platform. ICT Training Zad.6. WoD and technical consulting Zad.7. Indirect costs The description and justification of the tasks are set out in Section IV of the TASKS. In the area of the information society, the biggest problem is insufficient access to local public administration and education services, as well as the lack of an effective uniform IT system ensuring stable and efficient cooperation between individual units of the Commune. Within the framework of the main problem, there are a number of specific problems in different areas of administration: 1. Citizens: - low take-up of public e-services due to poor offer not adapted to current needs - insufficient access to services in the most sensitive areas of everyday life due to lack of offer in this area - lack of sufficient information about available e-services 2. Research companies and organisations : - difficult access to information and administrative procedures due to offering them only in traditional form or in the form of low-level e-services, which makes their use unprofitable - dispersion of offered e-services on different platforms, lack of a single central customer profile 3. Public bodies: - low level of computerization of local government units - an outdated IT system that often hinders, which results in unnecessary extension of the time of dealing with cases and an increase in citizens' dissatisfaction - the lack of tools allowing the actual use of implemented e-services The project is a response to the needs of the local community in terms of access to modern services. These needs are mainly related to the possibility of ensuring faster, fuller and more efficient access to local public administration. The implementation of the needs created during the analysis of the environment is precisely served by the launch of modern, digital, available at any place and at any time local administration services. By expanding e-services, more public resources will be available and more information will be made available in digital technology. It will be possible to make greater use of digital resources using modern ICT tools. The implementation of the project will largely contribute to their solution. The applicant confirms that the ICT solutions proposed in the project provide for the possibility of multilingual communication with the user and the citizen.

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