The aim of the project is to increase the professional competence of the PLO staff in Pszczyna by organizing and participating in courses, trainings and postgraduate studies. According to the conducted analysis of training needs of employees, 28 people expressed the need to participate in trainings / courses, among others in the field of legal and administrative regulations, dealing with a difficult client, improving digital competences and 3 people in postgraduate studies related to professional consulting and controlling. The project implementation and organisation will be carried out by a project team appointed by the Director of the Office. The place of implementation of the project will be the PUP headquarters in Pszczyna. The planned start date of the project is January 2025. The maximum duration of the project is 24 months from the start date of implementation. The project is addressed to substantive employees dealing with direct customer service, both institutional and non-institutional, as well as employees of the accounting, IT, organizational and management departments. Support under the project will be available to all interested employees depending on their needs. Continuous improvement of professional qualifications by PUP employees is not only an obligation resulting from the provisions of the Act, but, as the survey showed, also a huge need for employees. Thanks to participation in this project, PLO employees in Pszczyna will not only improve their professional competences, but also increase the level of professional motivation and satisfaction with their work, thanks to which they will be able to perform their professional duties at the highest level. Thus, they will have the opportunity to become high-class specialists in their profession. All employees will be informed about the possibility of participating in the project at a specially organized information meeting at the Office's headquarters. The relevant information will also be sent through the Novel communicator operating under the Sirius program. During the meeting, each employee will receive full information about the possibility of participating in the project. On the Office's website (www.pszczyna.praca.gov.pl), as well as on the Office's facebook website - Poviat Labour Office in Pszczyna, information about receipt and implementation by this section will be posted. Project Office within the framework of EU funds related to the improvement of professional competences of PLO employees in Pszczyna. Information on obtaining funds for the implementation of the project will also be posted on the Powiat Pszczyński website, facebook page: Powiat of Pszczyna. The planned information and promotional activities will be carried out only by means of electronic transmission or direct meetings so as to reduce as much as possible the consumption of paper as well as electricity. https://pszczyna.praca.gov.pl