‘Tapping into the benefits of digitalisation for the benefit of citizens, companies, research organisations and public authorities’, code RSO1.2 - ERDF - RSO1.2 is the overall objective of the project entitled ‘Digitalisation of social assistance processes in the Municipality of Slatina’ that the Municipality of Slatina wishes to finance through the call for funding, falls within the line established by Specific Objective 1.2 of the Regional Programme South-West Oltenia 2021-2027 and aims at the digital transformation of local/county public administrations. The project envisages 5 specific objectives that come to address in parallel the shortcomings identified in the country report for the South-West Oltenia Region, shortcomings that concern citizens and the business environment on the one hand and the systemic gaps in digitalisation that characterize the institutional spectrum at local level on the other hand. The aim is to identify and implement integrated solutions.